Customers must call within 72 hours of purchase when unsatisfied with fresh-cut flower product. Product will be picked up and recipient will receive a full replacement arrangement within this time period. When customer makes in-store purchase, it is the responsibility of customer to return product to shop.

Customer must call within 7 days of purchase when unsatisfied with plant product. Plants are guaranteed for 7 days after purchase. AVOF will pick up and replace plants within this time period. When customer makes in-store purchase, it is the responsibility of customer to return product to shop.

Merchandise can be returned for in-store credit within 7 days.

Returned checks will be subject to a $40.00 fee.